Get notified when someone registers on my portal

  • 29 January 2022
  • 4 replies

Hi all, 

Is there a way for me to get a notification when someone new registers for my support portal? 

I’d like to get an email notification when someone signs up, but I don’t see anything for this in notifications. 


4 replies

Userlevel 3
Badge +3

Hi Brian,


Thank you for reaching out to Freshworks Community.

We could understand that you would like to get notified when a new user signs up on your customer portal. Unfortunately, this would not be possible as of now on the product.


Please have a look at our Ideas page, and post your ask here. We will look into this and take this up from our end.


Thank you!

Badge +1


Badge +1

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Userlevel 3
Badge +5

Hi @brianlorelle,


You could try an external automation tool like Zapier to send an email when a new contact is created in Freshdesk -