Get tickets using phone search with multiple formats

  • 17 April 2018
  • 0 replies
  • 7 views

Hello Freshdesk developers team,


I want to search tickets through phone number and since freshdesk doesn't keep any validation while signup to phone number save, I have clients entering number with coutry code, without country code, hypenated number, space involved in number,etc.


Request you to help me out to resolve it




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