Getting error while searching contact in freshdesk

  • 31 August 2015
  • 1 reply

"contacts.json/"+ urllib.urlencode({"query": "mobile is %s" % contact_number })

Pls let me know when I get this kind of error while accessing contact list.

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1 reply

Hi Kuldeep,

Please double check to make sure that the query format is correct. I see a few discrepancies. I am including the relevant section from our API docs.

/contacts.json?query=email is
[Note: Do an url encode of the query string]