Thank you for the quick response of creating my Freshdesk account and PW. However, I am unable to enter my Polonier.com account.
I received the reset your PW email, clicked on it, and it just takes me back to the same place. What do I do the enter a new PW?
Thank you,
Madelyn Asher
Are you trying to link your accounts?
Please do elaborate more, and I'll be happy to help you
I don't know what I would link it to? I am just trying to access it, which I haven't been able to do since I opened it. I'm not sure what information you need to open it, but I do know my UN and PW. They are safely written.
I meant Poloniex, not Polonier.
Please let me know what I should do. Thanks,
Madelyn Asher
maddyasher@gmail.com
251-679-2040
I really don't understand it. The fact that I cannot enter my account is crazy. I tried to register again, but was told my email address was already being used. YES, by me!!
I use the www.Poloniex.com
Please delete my email address from your site, if necessary, and I will try to register again. That is the only email I use for almost everything, and that is the one I want to use for this site.
Thank you. I appreciate your help,
Madelyn Asher
maddyasher@gmail.com
Hello Maddy,
Your Poloniex credentials would be different from that of the credentials that you have registered on Freshdesk. To log into Poloniex account, you may trigger a password reset on this link https://www.poloniex.com/resetPassword.
Hope this helps.
Regards,
Vishal
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
