Getting the error 503 Service Unavailable

  • 27 December 2019
  • 7 replies

Trying to log into FreshDesk and getting this error. Please advise. 

7 replies

Same here.  It stopped working while I was trying to reply to a ticket.  When I refreshed I received the 503 error

I have a same problem, freshdesk are down?

I called support, they are aware and working on the issue. He said it would be resolved ASAP. 

It just loaded back up for me now.  Give yours a try


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A 503 Service Unavailable Error is an HTTP response status code indicating that your web server operates properly, but it can't temporarily handle the request at the moment. This error happen for a wide variety of reasons. Normally, this error can be due to a temporary overloading or maintenance being performed on the server and it is resolved after a period of time or once another thread has been released by web-server application.    A 503 service unavailable is a temporary condition and the caller should retry after a reasonable period of time. Also check the http response headers for the description of the 503 error.


Userlevel 5
Badge +9

Thanks for sharing your insights, @galewinston.

In case you face any issues with Freshdesk, feel free to drop a note here or write to and we would be happy to help! :)



Freshdesk Community Team