When adding new contacts to Google Contacts, I have to wait up to an hour to see them in Freshdesk.
Is there some way to have the interval shorter?
I assume this is a Google set poll limitation, but is it possible to pay Google to have some kind of immediate sync or atleast 15-30 minutes?
+12
Hi,
The existing integration ( free version ) has the sync setting configured to be updated once in every hour. Since the time this post was actually added , we've made several enhancements w.r.t other integrations and also opened up our Marketplace for users to build & submit integrations on their own.
In case if you're interested in building an app to solve this case , you can try it out using our developer docs for reference. We can also connect you with the system integrators who can build apps as a professional service.
Cheers!
Any reply on this?
What about this Google Apps integration; it says on your page that contacts would be in sync "all the time".
When using Google Apps, is it still not possible to bring it down from 1 hour?
+8
Hey Leet,
Thank you for posting on our Forums.
Right now, I'm afraid that it is not possible to bring down the interval from 1 hour. But I am forwarding this as a Feature Request and we will consider its feasibility in future.
Let us know if you need any further assistance, Leet. We will be really glad to help you out.
Anna
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