Sometimes I receive a ticket from an alternative source and I want to change the requestor details. I can do this through the classic view by clicking on the cog wheel and choosing edit. I can't see a way of doing this on the new view.
This topic has been closed for comments
Sign in to the Community
No account yet? Create an account.
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.