Helpp ...Action required: List of NAT IP addresses allowed 

Hi,

Hope you are doing well!

The NAT IPs mentioned should be whitelisted on the external endpoint on which webhooks configured in Freshdesk / Freshservice are running (if any).

Kindly contact your IT or internal development team and provide them with these IPs to complete this. Suppose no webhooks configured inside Freshdesk / Freshservice are running on any external endpoints;

You can ignore the notification and whitelist these IPs on those external endpoints when any such webhooks are configured.

To clear the alert: Please reach out to our support team ( Freshdesk: support@freshdesk.com / Freshservice: support@freshservice.com), they will take this forward.

Thank you!