How do I upload a solution article including images via API?

  • 11 September 2018
  • 0 replies
  • 186 views

Hi,


we want to upload solution articles using the Freshdesk API, which works fine so far, but i am having trouble to understand how to embed images using API functions.


From the API docs I learned that uploading attachments is only supported for tickets and contacts.


In the article editor GUI i can upload images which then get stored onto the Freshdesk datacenter and referenced in the article' HTML.


The only solution I can think of right now would be to upload the images to a custom location and then insert references to those URLs.


Are there any other ways to solve it?


Thank you!

Volker



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