I would like to use fields from the Companies in my analytic reports.
e.g. I show how much tickets per company, but also need to show how many tickets per Industry and Account tier.
Also would like to use customer fields from Companies to get better context in the reports.
e.g. a company with a small number of locations submitting x number of tickets, might be telling a different story than a company with a very large number of locations submitting the same amount of tickets.
The tickets are linked to companies, and the companies contain this information, so data technically it should be possible (I expected the fields to be available for e.g. group by)
Can this be achieved somehow within freshdesk analytics?