I have filtered some records that include tickets more than 30 days. when the report was exported it only includes (by default) 30 days of records. This will be fixed if I change the custom date based on the oldest ticket. I hope there is an option in the export to export what was really filtered without the need to change the date based on the oldest ticket.
Join the Community
Already have an account? Login.
Sign in to the Community
No account yet? Create an account.
Social LoginLogin for Freshworks Employees Login with LinkedIn
or sign up below
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.