How to get a list of closed resolved and pending tickets ?

  • 23 October 2014
  • 2 replies
  • 26 views

Hi,


If I do "GET /helpdesk/tickets.json" I only have open tickets and I would like to have all tickets (open, closed, resolved and pending). How can I do ?


Thanks ;)



This topic has been closed for comments

2 replies

You need to do:

GET /helpdesk/tickets/filter/all_tickets?format=json

Documentation: http://freshdesk.com/api#view_all_ticket



ok, thanks :)