I’m not able to install the SDK with the command you’d shared in the documentation earlier. What do I do?

  • 11 July 2016
  • 4 replies

As of Monday, July 11th, we have updated the Freshdesk SDK to version 1.0.0. If you got an install command via the beta documentation earlier, it is no longer valid.

To install v.1.0.0 of the Freshdesk SDK, fire up your terminal and punch the following command in:


npm install http://dl.freshdev.io/sdk/frsh-sdk-1.0.0.tgz -g


If you’re still facing any problems with installing the SDK,  let us know below!

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4 replies

If you are unable to install due to a permissions issue, please type in 'sudo' before the command and enter your password when prompted to do so.

Hi, I am Mac user. I was trying to install freshdesk sdk , but having problem in installation, it fails at the end with error Javascript heap out of memory.

I'm having errors installing the SDK.  I have python2 installed.  Attached are the console errors.

Update: I installed Node 6.10.3

λ fdk version

{ Error: connect ECONNREFUSED

    at Object.exports._errnoException (util.js:1018:11)

    at exports._exceptionWithHostPort (util.js:1041:20)

    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1086:14)


  errno: 'ECONNREFUSED',

  syscall: 'connect',

  address: '',

  port: 80 }