Question

If you want to, you can also open up a complete list of tagged items by clicking on the corresponding numbers.

  • 28 April 2022
  • 1 reply
  • 7 views

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Please explain how this works.

I cannot see a list of 15 articles when I click on 15 so please tell me how I can ope a complete list of tagged items by clicking on the corresponding numbers?


1 reply

Userlevel 4
Badge +5

Hi @Esther,

Welcome to the Freshworks Community!

I understand you are looking to have a check on your tagged articles, I am afraid we currently support this functionality only for the ticket count but not articles, this has been taken up as a feature request and being worked on by our team, we will keep you posted on the release.

Cheers!

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