Hi
Can anyone help/has anyone had this issue. I have asked freshdesk for help but problem still not resolved.
If we put our company logo into our signature and change the size to smaller then send a client an email from FD the logo shows very large on their email. Any help appreciated thanks
+12
Hello
We’ve reopened the case to have this checked further. The ticket ID is 9886648.
Have a good day!
+2
Resize option with dragging mouse pointer does indeed resize the picture in the editor but, as I said in my original post, the picture is send in it’s original size to the receiver. So this option doesn’t work as intended.
+2
It would be helpful to see the solution for this issue so other can solve it as well.
As far as I can see You can resize the picture in the signature editor but the picture is displayed in its original size when replying.
Why isn’t there a possibility to insert an image rather than attaching a link?
+12
I’m sending you a DM to gather some details so we can have our team troubleshoot the issue and help you with a fix.
Cheers!
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