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다모아카지노☭(「79ESA。CoM」)☭코리아카지노다모아카지노☭(「79ESA。CoM」)☭코리아카지노 다모아카지노☭(「79ESA。CoM」)☭코리아카지노다모아카지노☭(「79ESA。CoM」)☭코리아카지노 다모아카지노☭(「79ESA。CoM」)☭코리아카지노다모아카지노☭(「79ESA。CoM」)☭코리아카지노 다모아카지노☭(「79ESA。CoM」)☭코리아카지노다모아카지노☭(「79ESA。CoM」)☭코리아카지노 다모아카지노☭(「79ESA。CoM」)☭코리아카지노다모아카지노☭(「79ESA。CoM」)☭코리아카지노 다모아카지노☭(「79ESA。CoM」)☭코리아카지노다모아카지노☭(「79ESA。CoM」)☭코리아카지노 다모아카지노☭(「79ESA。CoM」)☭코리아카지노
Why is the answer removed
One thread is tagged as solved: https://support.freshdesk.com/support/discussions/topics/307569/page/2?url_locale= The answer is removed: https://support.freshdesk.com/support/solutions/articles/218456-why-is-a-customer-s-reply-to-a-ticket-creating-a-new-ticket-email-threading- But we still have the problem. Is the solution to use Team Huddle https://support.freshdesk.com/support/solutions/articles/227580-understanding-team-huddle
Add Article URL to API Article Endpoint
It would be very useful to have the URL slug returned with the article endpoint in the API. i.e. If the article URL is: http://support.companyname.com/solution/articles/3000000111-this-is-the-name-of-the-article The API should return either 3000000111-this-is-the-name-of-the-article or the full URL http://support.companyname.com/solution/articles/3000000111-this-is-the-name-of-the-article
Observer rule to create tags from custom ticket fields
Is there a way to create an observer rule, that when a condition is met, such as an Open status to Pending, uses whatever information is created in a custom ticket field, to create a tag. So if I have created 3 custom ticket fields, it would, once I meet the condition, create 3 different tags using those 3 fields' information. Bot sure if there would also be a way later to use the data from those fields to automatically create a subject line. Such as taking custom fields 1, 2, and 3..and making a rule where the subject line, when the condition is met, is replaced by information from the 3 fields, such as "field 1 data " + "field 2 data " + "field 3 data ". TIA for any help or tips, completely new to this and so much information in these forums, and not completely able to decipher it all.
Merging Ticket in Freshdesk Mint not working.
We seem to be having problems merging tickets that seems to differ depending on which browser/version you are using. For instance Firefox 56 for mac seems to be ok, while Firefox 49 or the latest Google Chrome for mac is not. When you click merge tickets, its just hanging as you can see in the attached screenshot.
Magento app shows wrong total amount ("Row Total")
The Magento app in Freshdesk which connects to Magento and shows order information from the ticket view, shows two amounts for each product included in the order. It shows Price and Row Total. Price is the amount ex. VAT. Row Total is supposed to be including VAT. However, this is always the same price as "Price", in other words ex. VAT. This appears to be a bug. Please look into this.
Prevent outgoing email on a single ticket based on a ticket field?
Is this possible?Explanationsometimes people will enter a ticket under their own name because they do not want the client contacted under any circumstances until some other steps have occurred.Our system does not send any emails out to the requestor automatically however that does not stop agents grabbing the job and contacting the client which can cause issues.I have created a field called "client contact approved" with yes/no/unknownWhat I would like to do is have the system prevent any emails going to the requestor if the field is set to "NO"Is this possible by any means?If so can someone point me in the right direction?
API for Forum Post - Adjust userID & Creation Date
Hello, I'm looking at switching to freshdesk. One thing I'd like to do is transition an existing phpbb forum onto the discussion board format. Assuming I had the following: 1) Users migrated over (may use external SSO provider anyway). 2) Custom script for doing the migration. The main problem I can't seem to solve is figuring out how one can create posts/comments via the API while controlling: (1) who the creator is, and (2) the creation date. I need to specify arbitrary users I think when creating the topics, and also be able to set creation dates in the past. The current API doesn't seem to allow this? Is there some workaround?
Help: Minimize a Section on Sidebar?
Would anyone be able to offer a quick solution for controlling what sections of the ticket sidebar are minimized by default? Specifically, if we would like to minimize the 'Ticket Properties' section by default, can anyone offer a quick/easy solution to doing this? Any ideas or direction would be greatly appreciated!
Notifications on OnePlus2?
I can't get push notifications to work on my OnePlus2 (using OxygenOS, a spin-off from Android 5.1). I don't even get in-app notifications for things I should get (the notification pane is completely empty).The first time I installed the app, I got a textbox about having to install something in order for notifications to function properly. I can't seem to get this message to appear again, despite completely reinstalling the app. I don't recall exactly what it said, as I was a bit too busy to take note of it at the time.
Freshdesk Automatically Removes Contacts from Companies after Domain Changes
I have contacts that are manually added to a company or they were added automatically because a domain is saved with the company that recognises them as a member of that company based on their e-mail address. Problem If I remove the domain specification from this company, Freshdesk removes ALL contacts from the company, regardless of whether they were added manually or automatically. These contacts (and their tickets) are now associated with ANY company. I communicated this issue to Freshdesk and was told that this is normal. They think that this behaviour makes sense. Does that make sense to you? Example So let's say that I have a multi-national company that I start to serve individually in two countries. I already have 300 contacts in UK, but now the number of contacts are increasing in Canada. I now notice that the Canadian contacts are being associated with the UK company automatically because they all use @multi-national.com, which is saved in the UK company. I cannot al
Listen to change in custom fields in observer automation
I set an observer rule:- When ticket is updated by anyone without any condition trigger a webhook.Now that webhook gets triggered when status is updated or priority is changed, but it does not get triggered when custom fields are updated. Can you please help me how to listen to change in custom fields??
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