Visit Freshworks.com Visit Freshworks

Insert link - clicking insert does nothing

  • 16 November 2017
  • 2 replies
  • 11 views
R
Rank

After entering the details in the pop-up, I click on insert and nothing happens.


This happens in Chrome but works in FireFox. We are mainly working with Chrome.


Any ideas?


This topic has been closed for comments

2 replies

aravind.sundararajan
Rank
Userlevel 4
Badge +12

**Update from the support ticket **


This was mainly due to the cache in the browser. Flushing it out helped to solve the issue.


Cheers!

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
aravind.sundararajan
Rank
Userlevel 4
Badge +12

That's not the expected behaviour,Rafael. We haven't seen this occurring ,atleast for ourselves as we're mostly on Chrome . Let me convert this into a private support ticket for further troubleshooting by our support heroes.




Cheers!


Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
Terms of UseCookie settings