We have a number of customers that have asked if we could support the creation of tickets, driven from a Service Now environment. What they are hoping to do is create a Service Now ticket on their side and let that create a corresponding ticket on our side.
I have looked at Flow, IFTTT, Zapier and only Flow had some level of support for Service Now, but no triggers. Workato reports that they can integrate, but it appears to be only FreshDesk to ServiceNow.
I'd be interested in any experiences the Community has had in this space. Thanks in advance.