Is it possible to create users with a default password?

  • 28 March 2013
  • 2 replies
  • 43 views


Create users through the API by sending username and password.
Activation free and not send mail, just create it and  doing all this with admin



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2 replies

Hi there!


Let me try and understand your question: you want to be able to create logins through the API and give everyone a default password, say applepie, so that they can login without having to go through the whole process of receiving an activation email, setting a password for themselves and so on. If that's the scenario, I'm afraid that's not possible in Freshdesk right now 😕 You can't set passwords for users while creating logins for them. If there are any updates on this, I'll make sure to drop you a note 🙂 Cheers! 

Userlevel 4
Badge +12

Hi,


You'd now be able to set the password for an user from the UI - read the article below to know more about this feature https://support.freshdesk.com/support/solutions/articles/214401-changing-customer-password


Cheers!