Sneak peak: Community, are you ready to guest blog?
Is it possible to have confidential Articles not visible to all contacts?
Thanks for any response!
Hi @nance7 ,This is very much possible!Try creating a new folder in your Kbase and restrict the visibility to Agents or contact segments based on your use case.
You can find more details on setting up your folder visibility in this article. Hope this helps.Happy Freshdesking!
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