Jira Plus Plugin not update status on FreshDesk

  • 3 May 2019
  • 1 reply
  • 39 views

Hi,


I have instaled the Jira Plus Plugin on FreshDesk, but it don't update the freshdesk ticket status on i update the status on jira.


Follow in atachmment a video to show this problem.


Thanks.



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1 reply

Hope you got this fixed Gabriel, if not I made some more detailed notes for another user here:

https://support.freshdesk.com/support/discussions/topics/312161