Solved

list of closed tickets Analytics Report

  • 27 February 2022
  • 3 replies
  • 153 views

Badge

I want an overview of all closed tickets for the past month in Analytics Report.
So a listing of all tickets by company and contacts for the past month.
Is this possible in Analytics?

icon

Best answer by hemanth.ramya 9 March 2022, 15:30

View original

3 replies

Userlevel 5
Badge +9

Hello @Freddy Woudstra,

 

For your business requirements, you can make use of the ‘Tickets’ metric, filtered by closed status, grouped by company/requester and the required date range. Sample widget filters screenshot for your reference:

 

 

Feel free to drop a note here for any further help! :)

 

Cheers, 

Badge

Hello Ramya,

 

Thank you for your answer.

This was exactly that i needed.!

 

Thanks.

 

Userlevel 5
Badge +9

Anytime, @Freddy Woudstra. :)

Cheers! 

Reply