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list of closed tickets Analytics Report

  • 27 February 2022
  • 3 replies
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I want an overview of all closed tickets for the past month in Analytics Report.
So a listing of all tickets by company and contacts for the past month.
Is this possible in Analytics?

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Best answer by hemanth.ramya 9 March 2022, 15:30

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Userlevel 5
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Hello @Freddy Woudstra,

 

For your business requirements, you can make use of the ‘Tickets’ metric, filtered by closed status, grouped by company/requester and the required date range. Sample widget filters screenshot for your reference:

 

 

Feel free to drop a note here for any further help! :)

 

Cheers, 

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Hello Ramya,

 

Thank you for your answer.

This was exactly that i needed.!

 

Thanks.

 

Userlevel 5
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Anytime, @Freddy Woudstra. :)

Cheers! 

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