Hi how can I view all the tags that are in our freshdesk?
Best answer by hemanth.ramya
View originalHi how can I view all the tags that are in our freshdesk?
Best answer by hemanth.ramya
View originalHello
All the tags used in your helpdesk can be viewed from under Admin > Agent productivity > Tags and to access this setting, you would need the right agent role (like administrator). Feel free to drop a note here for any further questions. :)
Cheers!
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