Login error in Android App

  • 7 August 2020
  • 1 reply
  • 50 views

Badge

I've just installed the Freshdesk App in an Android cell and I a receive an Error message when I try to login. The message does not specifies anything else. I am attaching the screenshot.


The domain, username and password are correct; I tried in an other Android cell and they worked fine.


freshdeskapp_49894.jpg

1 reply

Mauricio, That is unfortunate!

We have logged this a ticket for you.

One of our support champs will be reaching out soon to help you login via the android app. 

Thanks!

Reply