Question

Lost admin email

  • 8 September 2022
  • 1 reply
  • 10 views

Hi all,

we a have a freshdesk instance that hasn’t been used for a long time. Now, we need to use it again, but I can enter just as a user and no one knows the admin's email address.

How can I get this address to send the password recovery email?

Thanks

 


1 reply

Userlevel 5
Badge +6

Hi @N2Z2 

 

Greetings from the Freshworks community!

 

Could you please DM us your Freshdesk URL along with your email address? This will help us to share you the administrator details of your account.

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