Mint UI: After pressing 'Save Changes' in profile, FreshDesk returns blank page

  • 6 September 2018
  • 1 reply

After updating a user profile, and pressing 'Save Changes', FreshDesk returns to a blank page. 

Mint UI

Chrome Version 68.0.3440.106

iMac (Retina 5K, 27-inch, 2017)

OSX 10.13.6 (17G65)

After pressing 'Save Changes' from a user profile.


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1 reply

Userlevel 3
Badge +10

Hello Dave,

We noticed that this bug occurs when the account has Single Sign On enabled. The updates go through but the profile page doesn't get refreshed automatically and requires a manual refresh to load the page.

We've taken this up as a bug and I'll communicate any further developments on this regard.