Hi,
Wondering if anyone else has encountered this - https://edgeassessment.freshdesk.com/support/tickets/new - if you click on that link, the onload focus (first input point) jumps to the textbox rather than the first field listed on the form. I checked the code, and it's based on the snippet {% snippet new_ticket_form %} so I'm unsure how to modify this. Anyone have ideas?
Hi
May I know in which browser you tried this ?
I tested this in Chrome and FF, infact the focus didn't come up in any of the fields.
Maybe a screenr could help ?
thanks
Vijay
Sure - this is in Chrome. See screenr - and note how it automatically jumps to the description field...
https://freshdesksupport.viewscreencasts.com/9f9043261abb4b6eab1520c3c0b43398
BTW, can you check whether you might have some extensions, which might cause this ?
regards
Vijay
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