No new notifications

  • 9 March 2020
  • 2 replies

Until last Friday, my in-app notifications were working perfectly. Today, however, it stopped working. It just indicates "No new notifications":


I checked and there are new activities that should be shown in my notifications list (new tickets, for example). And if I click "Show more", nothing happens.

Did anyone else also start facing this issue?


Andre Alves de Lima

2 replies

Userlevel 5
Badge +9

Hi Folks!

Sorry about the delay in response. Does the issue with in-app notifications still persist? If yes, please drop an email to and our support stars will check this further for you.


We have the same problem but not for all of our users.
I have also seen that it suddenly works again and then the next day the problem is back.
This has going on for at least a week or two.

Peter Ekberg