Not loading script assets in Firefox 56.0.1

  • 10 October 2017
  • 2 replies
  • 18 views


 Yesterday Freshdesk suddenly stopped loading properly (has been correctly working for ~2 months).




Freshdesk refuses to load javascript assets now, below a screenshot of my console log. The network tab does not show any requests for the assets.




OS: macOS Sierra 10.12.5


Browser: Firefox 64-bit 56.0.1



image





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2 replies

Userlevel 4
Badge +12

Hello Tim,




That seems strange as it had suddenly stopped working . We'll move this to a private ticket in order to troubleshoot this further.




Cheers!


Userlevel 4
Badge +12

*Update from the ticket* :




There was a plugin named *Privacy badger* that prevented some assets from loading up on the browser . 




Cheers!