old agent is not delete

  • 16 March 2018
  • 2 replies
  • 17 views

Hello,


we have agents that we can not remove ( in attachment )


Website : http://support.itga.fr/agent


I do not find how to remove them


Thank you Fabien


1_31524.png

This topic has been closed for comments

2 replies

Userlevel 4
Badge +12

Hello Fabien,


Can you please check if the agent is listed as an account administrator ? If yes, it would be possible only by another account administrator. The hierarchy is as follows : Account administrator > Administrator > Supervisor


Cheers!

Hello,


my account is not administrator :)


You can close this ticket.


Bye

Fabien