Order of Tags

  • 8 April 2019
  • 0 replies
  • 17 views

 I am attempting to have the tags in a certain order so I can easily report them. First, I thought the tags are automatically ordering alphabetically so renamed my tags so they will be organized. Once I did this I noticed that the tags reordered but it was not consistent throughout my tickets, the only thing that was consistent was the tag that was being displaced from the order that I expected. 


expected) Generated: client, Initiated: email, Process: some process, solved by: Department


example of error) Generated: client, Process: some process, initiated: email, solved by department


the displacement can verify.


How Can I arrange the order of the tags to the order that I desire? 



This topic has been closed for comments