Hey Guys!
I have been trying to implement API calls to create tickets instead of emails and I would like to have the ability to add a tag during the creation of the ticket.
However, I just can't seem to get it to work.
This is my ticket payload.
$ticket_payload = array(
"email" => $email,
"subject" => $subject,
"description" => $body,
"priority" => 1,
"status" => 2,
"tags" => array("A Block")
);
I have also attempted - without success:
"tags" => "A Block"
"tags" => ["A Block"]
The response I get back is 400.
When I remove the "tags" attribute, it will create the ticket for me.
Anyone have any ideas?