Question

Problem with go to customer portal

  • 30 August 2022
  • 2 replies
  • 13 views

I am worked in Portal customization.  i saved the page and publish . but go to the customer portal is not working. Always The customer portal shows default current theme.

 


2 replies

Userlevel 5
Badge +6

 Hi Sivagami,

 

Greetings from the Freshworks community!

 

Once the customizations are saved, and you confirm that the codes are effective, you can use the “preview” option here to preview the settings you have configured for the Customer portal. Publish the codes to reflect the customization changes in the customer portal

 

rev6Zgo0AahHO6HkIZumS00XX-2kbeCeyNIZPRGQenycWMRoNi7LVg8F8O8-p5BP4i7e50e89VXtqg0ORG-0wXw6dsalpF0xCouuAMj4FPrHsZ3DZasVUVpfVQFRRkDRlsqQ8bY0P-wBwARiCEAPogc

 

Let us know if this works.

 

Cheers,

Aishvarya.

Userlevel 5
Badge +3

@sivagami , please do let us know if the suggestion worked out for you!

 

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