If we elect to implement the use of SSO, are we still able to create accounts for Customer Portal Users who may not have credentials to use with out SSO end-point?
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Userlevel 4
+12
Hello Len,
Yes, the customers can use the <yourhelpdeskurl>.freshdesk.com/login/normal link to login to the helpdesk without being re-directed to the SSO endpoint.
Cheers!
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