Register confirmation

  • 30 October 2019
  • 1 reply
  • 25 views

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Hi, I have a question about registering on our portal.

We would like that if a customer signs up he gets a pop-up or something similar with the message that an email has been sent to confirm his email. I searched the internet but didn't find anything about it. Is this possible in Freshdesk?


If it is possible, how can I achieve this?



1 reply

Hello,


When the users sign up from the customer portal, they will ideally see the message "Activation email has been sent to [emailaddress]".


Attached a sample screenshot for your reference.


If you have a different requirement, please drop in an email to support@freshdesk.com. Our support heroes would be glad to assist you further.


Cheers!

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