hi
im new, this system is perfect.
i have one question,
after changing language of the system,
Requester* & Subject* & Description* names
at the new ticket page
https://pcadmin.freshdesk.com/support/tickets/new
are still in english,
can i change them manualy ?
thanks.
sharon.
Hey Sharon,
The names you have mentioned are the labels displayed to the customer for those specific ticket fields. You could rename those labels under Admin -> Ticket Fields. Double on the respective field and you could change the label in the popup box. Once changed, Please click on "Done" and then click on "Save Ticket Fields" for the changes to take effect.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
