Hi ,
Does Freshdesk provide any API endpoint to fetch the email of the requester if i have the requester ids or name or ticket ids etc.
Thanks
Rahul
This topic has been closed for comments
If you have the contact ID you can directly call the contacts AI - https://developers.freshdesk.com/api/#view_contact. If you have the ticket ID, you will have to call the ticket API first and retrieve the requester ID from there.
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