Question

Requests to third party service not working in FreshDesk Custom App

  • 18 May 2023
  • 1 reply
  • 46 views

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Hi! I am developing an app for FreshDesk. The application makes requests to a 3rd party service and it works without any problems when I run it locally (fdk run). I uploaded the app to the Freshworks Developer Portal for testing and requests don't work for me in uploaded version. I checked with pipedream.com – no request was sent. Request logs are not displayed either.
Request code:
1. https://i.imgur.com/dxeE0PK.png
2. https://i.imgur.com/zCbq1aT.png
3. https://i.imgur.com/mH0qOQf.png

I am using the latest version of fdk and platform.

manifest.json: https://i.imgur.com/3SEloDI.png
I re-read the documentation several times and I can not understand what is the reason :(
I will be grateful for any help!


1 reply

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The solution was taken from this post: https://community.freshworks.dev/t/custom-app-not-loading-at-all/7758
When creating a custom config for webpack, "emitOnErrors: true" needs to be added https://prnt.sc/xWwtjFmxWrq6

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