On my freshdesk page a user cannot submit a ticket because this message displays:
We are sorry. You have been restricted from accessing this helpdesk page
can sobody tell me what to do?
the url is: https://legalia.freshdesk.com/support/home
thx
Userlevel 5
+6
- Community Manager
- 113 replies
-
29 September 2022
Hi
Greetings from the Freshworks community!
We have fixed the issue you have reported regarding ticket creation from the support portal, please monitor the same. If you face any discrepancies, please write to support@freshdesk.com and we would be happy to help!
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