Scheduled maintenance is under progress

  • 20 April 2018
  • 5 replies
  • 121 views

I'm getting a "Scheduled maintenance is under progress" error. on my site: https://tenfold-security.freshdesk.com


I assume it has to do something with the fact that I changed my main email addrees with a temporary one the system may not trust. Is it possible to change back the email address or that you guys can may clear the domain so i can register complete new ?


Kind regards

Hartmann Bernhard



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5 replies

Userlevel 4
Badge +12

Hello Bernhard,


You were absolutely right! The account was blocked by our spam monitoring system as it considered the email address as a part of a suspicious domain. I've raised a request to delist this and you should be able to access the account in sometime.


Cheers!

I am having the same problem on my account tung.vo@mail.ru

Idk why it keeps saying im logged in somewhere so i cantlogin to that account. Please help.



Userlevel 4
Badge +12

@Duy Tung, Can you please help us with your account url (yourcompanyname.freshdesk.com) to understand why you aren't able to login?


Cheers!

I'm also getting this problem with my site https://vcoud.freshdesk.com, I registered with my work email account.


I receive a "Scheduled maintenance in progress" error message. on my website: https://tunload-technologies.freshdesk.com




I do not know what it was. I need your help



regards


Tiemoko