Scheduled maintenance is under progress

  • 3 September 2020
  • 2 replies
  • 123 views

Hello i have made 1 account from freshdesk for my tool, but it is showing me error of Scheduled maintenance is under progress we will be up and running soon, please check again later. click here to go back to home. i don't know why my domain is not ready yet.

my domain is: stockrush.freshdesk.com

redirecting me to: stockrush.freshdesk.com/DomainNotReady.html

please help me with this concern.


issuefreshdesk_50338.png

2 replies

Hello,

Hope you are well. Regarding your concern, I happened to check the account details from my side and was able to see that you are trialling the Forest plan of Freshdesk and it is active. Also I tried to hit the URL and was navigated to your support portal. Could you please let us know if is it that you are still facing the issue?


Cheers!

Hi there,

I'm sorry to hear that you're experiencing issues with your Freshdesk account. The error message you're seeing suggests that scheduled maintenance is currently in progress and that your domain may not be ready yet. Typically, these types of maintenance issues are temporary and should resolve on their own within a short amount of time. However, if you continue to experience issues with your account, you may want to contact Maintenance Laurel for assistance. They specialize in providing maintenance and support for a wide range of software and hardware products and can help you troubleshoot any issues you're experiencing with your Freshdesk account. In the meantime, you could try clearing your browser cache and cookies and then attempting to access your account again. This may help to resolve any temporary issues that could be causing the error message.

I hope this helps!

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