I would like to implement a seachfunction from outside freshdesk, because I want to connect freshdesk with out phones.
I'd like to search contacts via phonenumber in freshdesk. Something like that:
There seems to be no way of search ing via API.
Is there any other way?
We do support searching of contacts using phone and mobile through API. Below is a sample API call:
curl -v -u email@example.com:test -X GET 'https://<DOMAIN>.freshdesk.com/api/v2/contacts?phone=<PHONE_NUMBER>'
curl -v -u firstname.lastname@example.org:test -X GET 'https://<DOMAIN>.freshdesk.com/api/v2/contacts?mobile=<MOBILE_NUMBER>'
you can find more information on list of available API's here: