Show reports by Second Level Dependent Variable

  • 31 October 2019
  • 3 replies

Hi - I am trying to get reports split by second (or third) level of a dependent variable. I am aware of the function to filter by all levels of the dependent variable but actually would like to see it in one graph. 

Does this work in the build-in reporting?

Thanks :)

3 replies

Hello, It is not working in the build-in reports.


You should now make use of the filters available inside metrics/widgets in Analytics to filter out tickets based on the second level and third level values of a dependant field.


Badge +1

Thanks for all the info above.


Does anyone know how to link the dependant fields as filters on a report, so when you select dep-fld1 the options in the dropdown for dep-fld2 change?