Slightly annoying behaviour in text editor

  • 21 January 2019
  • 1 reply


when i am replying to a customer ticket in freshdesk i have found that, recently, the text editor is behaving in a way that is a bit weird. when i delete a word the preceding space is also deleted. Although this is a really minor issue it is really annoying and i have never seen this behaviour in any other software.

Does anyone know if this is a setting that can be turned off?


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1 reply

Userlevel 1

Hello Sam,

We're really sorry for the inconvenience. This issue has already been identified and a fix is currently in development. You can follow this thread to stay on top of the updates.