We are having issue with search brand/ITSM ticket serverless app on SIT(https://tatadigitalsit.freshdesk.com) Environment post version upgrade.
- We are able to pack & deploy on server but can’t execute. Basically, nothing is invoked in the app. Example 56638 tried from server nothing happened. Console logs are also not available in logs
- When same is tried from local it is working fine. Example 56636 when hit from local
Please see log at your end or provide your time for the same
- XXX Go Live 6th Oct
- XXX Improvement
- App Name: Search Brand/ITSM Ticket
- Node version: v14.18.1
- FDK version: v8.6.3
App Live Version 116.0
Greetings from the Freshworks support!
We understand that you are facing issues with your custom app. I request you to post your query on our developer's community forum - https://community.developers.freshworks.com/. This will directly connect you with our developers' team.
Feel free to add a note here incase of further queries.