The remote server returned an error: (400) Bad Request on api calls from yesterday

  • 13 January 2017
  • 4 replies

Its been some months I have been using freshdesk in my application.

Yesterday on wards am getting error The remote server returned an error: (400) Bad Request on API calls in both production instance and test. I haven't changed anything in code.

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4 replies

I received error 400 bad request when privacy is enabled happened after new upgrade

Userlevel 3
Badge +10

Thanks for the confirmation,Rahul 🙂 Happy FreshDesk-ing ! 

Tip : In case if you're using V1 API s, please switch over to the reliable and more powerful V2 APIs with detailed error logs - API V2


Userlevel 3
Badge +10

Hello ,


Sorry for the delay in updating this thread. Are you still facing the issue? If yes, please drop in a comment here and we shall take this forward.


I have sent you an email requesting for additional details about the API call. Please check and let us know on how best we can help you :)


I'm getting this as well I think.  any luck?