This webpage has a redirect loop error

  • 13 June 2014
  • 1 reply
  • 71 views

Hi,


I go to my helpdesk at https://shellstocktags.freshdesk.com/, and click the login link, and I get an error saying "this webpage has a redirect loop" and giving a url of https://shellstocktags.freshdesk.com/login/normal?host_url=shellstocktags.freshdesk.com


If I clip off the "?host_url=shellstocktags.freshdesk.com" I get the login page.


Any way I can fix this?




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1 reply

Hi


Fix is going out by this weekend. 


For now, please remove the values after login/normal and you should be able to login fine


Sorry for the inconvenience caused


regards

Vijay