ticket emails are bouncing

  • 17 October 2019
  • 1 reply
  • 25 views

since a few days the emails for my ticket responses are bouncing. This kinda makes the helpdesk pointless, as I don't think customers are getting my responses anymore.


it has worked reliably for years. Nothing has changed here.


cinemaplugins is my account.







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1 reply

Hello Paul,


We are sorry to hear of this. 


We have sent an email to discuss this at length with you to troubleshoot further.


Cheers!