If I click on a ticket filter, then close a ticket in that view, the ticket filter changes to something else. Anybody see this?
If I f.ex go into "Unassigned and Open", then close a ticket, the view is now "New & My Open Tickets".
This must be a bug.
I have not heard anything back on this subject. Following up.
Still heard nothing. Following up.
First off, sorry for the delay in getting back to you.
This shouldn't be happening and the view should be maintained.
Let me convert this into a ticket so that we can quickly sort it out.
This is no longer reproducible and the system switches back to the set view as expected. Should you have any questions,drop us a note here and we'll act on it immediately.